Des Moines, Iowa – Iowa has become the 6th state in the country to offer state government information through “smart speakers.” People may now reference the “State of Iowa” as they ask their Amazon “Alexa” or “Echo” or Google Home smart speaker some common questions, like how to get a birth certificate or replacement driver’s license.
Lieutenant Governor Adam Gregg says nearly half of all the adults in the U.S. use voice assistants to interact with their mobile devices.
Jeff Franklin, the chief information officer for the State of Iowa, says the state hired a private company called “Webspec Design” to develop the template for this project.
State agencies identified more than 200 questions often asked by citizens. Those questions are now part of the “Ask the State of Iowa” database accessible by smart speaker.